I have bought 2 different files on my account (and got some for free) but when going onto my account it now says all the links have expired? I thought it was the case that I'd be able to download the files as many times as I want again in the future, as I've seen some files get "updates" so I assume you'd be able to download the new model.
Has anyone else experienced this? Can someone clarify if you're meant to have access to the file forever after purchase?
Cheers
ive run into the very same thing. i purchased multiple files, then my mom died. once i got through all of that, i came back to download, i discovered expired links. i sent email after email, as well as messages on instagram,,, radio silence, no responce at all.
In many cases, when you purchase digital files or products, you should have access to those files indefinitely after purchase. However, some websites or platforms might have certain limitations or restrictions, such as expiring download links or access to updates. pge outage map
This is a common question that many people have when they purchase digital products online. When you buy a digital product, you will receive an email with a link to download the files. This link is usually valid for a limited time, such as 24 hours or 7 days.
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Hello,
The download links expire after 30 days, but we can restore them again at any time upon your request.
We apologize for any inconvenience this may cause.
As for free files, you may download them again from our website. As a reminder, some free files are limited-time offers and may not be available for free in the future. We recommend downloading them as soon as possible.
Also, for updates, please email us with your request with your order number or proof of purchase. Updates are free for those who purchased directly on do3d.com.
Thank you.